If your business isn’t showing up on Google, you’re not alone. Many small business owners feel frustrated by their lack of visibility—even after creating a Google Business Profile. The good news? Most issues are fixable. Let’s dive into the top 5 reasons your profile might be missing—and how to fix each one. 👇

1. 🔒 Your Profile Isn’t Verified

Google won’t show your business publicly until it’s verified. This ensures your business is legitimate.

Fix it: Log into your Google Business Profile dashboard and follow the verification steps (postcard, phone, or email). If you requested a postcard, be patient—it can take up to 14 days.

2. 🗂️ You Chose the Wrong Business Category

Google uses categories to decide when and where to show your business. A vague or incorrect category can hide your profile.

Fix it: Choose the most specific category matching your main service. For example, use “Marketing Consultant” instead of just “Consultant.”

3. ⭐️ You Have No Reviews (Or the Wrong Ones)

Profiles with recent, positive reviews rank higher. No reviews—or negative ones—can hurt your visibility.

Fix it: Ask happy customers for reviews and respond professionally to all feedback. Send them a direct review link for easy access.

4. 📞 Your Business Info Isn’t Consistent Online

If your Name, Address, or Phone number (NAP) differs across platforms (Facebook, Yelp, your website), Google gets confused.

Fix it: Audit your online listings and make sure your NAP is exactly the same everywhere.

5. 📝 You’re Missing Key Content on Your Profile

An incomplete profile with missing hours, descriptions, or photos lowers trust in Google’s eyes.

Fix it: Fill out every section of your profile. Add high-quality photos, write a compelling description, list your services, and post updates regularly.

📢 Need Expert Help? That’s What We Do.

At PinPoint Prestige, we specialize in Google Business Profile setup and optimization that gets your business found by the right people.

👉 Check out our Services
📞 Call us at 904-670-4432
📧 Email: info@pinpointprestige.com

Don’t let your business stay invisible. Take action today or let us handle it for you!